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We’re here to expand human potential to do extraordinary work. Humans are capable of incredible things because we can learn, share, and build upon existing knowledge. Knowing past context and the latest insights helps us generate new ideas and move faster. Imagine what we could do if all the knowledge we needed was at our…
This would be an awesome thing to have to then be able to create scorecards, metrics, etc for technicians. Without it, we don't have enough information. Can we add the following to allow the Glean API to grab this information? sys_journal_field That's where all work notes and comments live for every table. Key fields:…
This post walks through development of an auto mode agent that helps users build, track, and update personalized learning plans. Try it out. Customize it for your organization. Provide feedback about your experiences in the comments. Looking forward to hearing from you! Step 1: Create a new auto mode agent Step 2: Define…
This is one of the most common questions that comes up early in rollout. Short version: when setup feels heavy, it is usually because the environment is heavy — not because someone is manually stitching Glean together from scratch. In most deployments, the real variables are identity, permissions, governance, and the…
Request Please extend the ServiceNow connector to index: Catalog Tasks: SCTASK / sc_task Today, turning on “Enable fetching ITSM Requests” indexes REQ and RITM, but not SCTASK. Security / SOC tables used for investigations: CTASK SIR (Security Incident Response) SIT And closely related SOC/IOA workflow tables Why this…
Description: Currently, the Glean Asana connector indexes standard Asana task fields, comments, and project metadata, but does not ingest or expose custom task fields created in Asana. Although the Asana API endpoint used by Glean provides access to these custom fields, Glean does not map or index them, resulting in custom…
It would be great if you can take a chat/assistant and convert it to an agent within the chat interface through the natural language agent builder. Have the LLM reveiw the chat and the output results and suggest an agent workflow based on that interaction.
Hi team — I’m trying to debug and document a very large workflow and I’m hoping there’s a supported way to export it and also capture rich run traces. My setup: One trigger point Many branches Roughly 100+ steps across branches Debugging is hard because failures can occur deep in different branches What I’m looking for:…
Rather than sharing a read only version of chats, it would be nice to have the ability to work together on a chat as a team, where users can propmt together and collaborate with the agent.
Hi, the Google Calendar API gives rich metadata that I think users would find helpful to pull in. For example, eventType (Default, Birthday, focusTime, outOfOffice, etc) or colorId (people use colors frequently to categorize events). Those type of metadata would help me more effectively use the Meeting Lookup tool and do…
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