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This is in reference to internal ticket FR-3427. The current integration with Freshservice doesn't support indexing nested folders. This would allow for the search/index and chat functionality to work with this content. Any direct use cases from customers is welcome!
Hey Gleaniverse! We’re excited to kick off our Glean:LIVE referral program 🎉 Here’s how it works: 👉️ Refer three people to Glean:LIVE using your unique referral link 🎁 Once they register, you’ll earn an exclusive Glean beanie we'll send right after the event How to get started: All registered attendees of Glean:LIVE will…
Do you use the Glean's Homepage today? Have improvement suggestions? Willing to share feedback on a few designs? Take our 20-minute, online AI-Moderated Study about Glean's Homepage, and earn $25! What to expect and what you'll need: This is an online AI-interview you may complete at your convenience, as long as spots are…
Hello Glean Community, I'm Harry, an Account Executive here at Glean. I recently ran an Agent workshop, and I wanted to drop a post to go in depth on the Agent that I went through on one of those sessions, and provide detailed instructions on how you all can recreate it. This Agent came about when my team had a Hackathon…
We have several use cases at our company (mostly Q&A chatbots) where the business owner builds an agent to which they want to provide wide access, but do not want to provide direct access to the underlying documents. For example, a chatbot around eligible/ineligible wellness expenses has a spreadsheet that lists examples.…
Work smarter without switching tabs. With the Glean desktop app, you create content, find answers, and code… all from your desktop. 💻⚡️ Check the comments below to see what’s new in today’s feature ⬇️
Summary Enable admins to create and manage Agent templates that can be deployed across the company, distinct from Glean-provided templates. Problem Duplicating Agents is clunky. Each duplicate inherits open sharing settings, leading to duplicative Agent proliferation and sprawl. Proposed Solution Add an admin-level “Agent…
Goal: Every 1st call runs through our Glean 1st Call Agent automatically and gets a score Is this possible? We record calls in Gong and only want the "1st Call" to trigger the flow. The ideal state would be: Rep has call with prospect > Gong call analyzed > Glean Agent triggered from Gong Call processing > Call score…
It would be very useful to have the ability to merge or unify branches in an agent's workflow. For example, if an agent needs to branch into different topics to handle a different user experience, actions or knowledge sources, but then at the end of the agent sequence, there are final "Respond" and "Create Google Doc"…
Native connector for Microsoft PowerBI
Native Connector for Figma covering the following solutions: • Figma Design - Any/all available content from Dev Mode - Names of canvases of and other elements - Any accessible content within designs & comments • FigJam - Any accessible text/comment/discussion data
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