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Hi Gleaners, This is a friendly reminder that we have our very first office hours with the Support Team tomorrow. This will be a great way to get live help from some of our amazing support team members. We'll also cover support ticket best practices and some questions we've seen in the Gleaniverse. Hope to see you there!
There is no “Assignee” facet which can be checked/ unchecked for Github. Internal Reference: EN-296259
We're using the default "Account Snapshot" Glean agent that's a template that comes with Glean…Right now, we have this step: Use this search template: organization:"full_customer_name" app:zendesk status:open…
With the use of Agents there are opportunities to share summaries, reports and outputs of the agent to the team. For example we are able to use Google Action Pack items like export to Google Docs to share and collaborate. We propose an option for Glean Agents to save Google Drive items directly to a shared team drive…
Hello Glean Community, one of my team collogues just joined community but have issues with upvoting the ideas. It states that she needs "the Reactions,.Positive.Add" permission to do that. She can comment on the ideas thou. Could anyone help here? Thank you.
We've seen requests for increased granularity of permissions for Agents: (1) who can create, view and administer and (2) visibility across users and teams Is this something you're interested in? Let us know your feedback and ideas
Consider this example, someone is searching for a customer named John Smith. There are multiple John Smith in the system. I want to display them in a list and allow the user to somehow pick or select the one they want to work with. Right now I'm displaying the email address and telling the user to copy/paste the correct…
I just talked to one of our professors who wants to upload and a analyze 20 minute videos. Can that be considered as a feature? I know Gemini models will do it… would be even better if I could build an agent for him. He wants to analyze sales presentations/training videos. I can discuss the use case in more detail if…
Hello! We are holding end user feedback sessions from July 28 - Aug 15th on Glean Assistant usage and looking for a diverse set of 15 end user participants. Details: Sessions are 1-hour, over Google Meet $100 incentive for participating A requirement is that you are a heavy Glean Assistant user and preferred if you've used…
Hey Team, First off, I want to say how much I’m loving the recent updates, they have been a game changer, keep them coming! The flexibility and scalability the new ecosystem unlocks for building truly dynamic agents are fantastic. Building on this momentum, I’d like to propose a new feature that would make managing and…
Curious to hear people's experiences with Glean agents so far! I've built a few basic ones myself, including a news aggregator to search the web and collate relevant articles for me.
