Pick a topic to dive in and start chatting with peers and Glean employees.
I want to gather information about people who have sent me out of office notifications. what connectors are required in order to access outlook data by the agent
We’re closing out this month’s drop with prebuilt engineering agent templates designed to help teams fix and ship faster. These agents turn real activity across Jira, GitHub, Slack, docs, and more to make engineering teams more efficient. These agents are designed to operate across repositories, tickets, documents, and…
I was trouble shooting Github actions today and getting tons of 403 and 500 errors. I found that I need both apps: glean-github-app and glean-github-app-oauth installed on both my personal and organization GitHub accounts to run Github actions with Glean. This wasn't immediately apparent in the setup guide for the github…
Hi all, I am building a complex workflow-based agent and have run into what looks like a hard limit of around 8,000 characters per text field in the workflow builder, specifically on the instruction_template for a step (a Respond step). My use case: One step is responsible for rendering a fairly rich, deterministic…
Hi Team, reading through this: https://www.glean.com/blog/open-agent-platform#:~:text=With%20Glean%20operating%20as%20the,little%20to%20no%20engineering%20effort blog on Glean, where it says: glean agents calling external tools and specifically mentioning that "With Glean operating as the host, it can connect out to any…
Today’s drop introduces two new AI chat experiences designed to help you understand adoption and manage Glean more easily, just by asking. With Insights Chat and Admin Chat, you can explore usage trends, analyze adoption, get configuration help, and optimize your deployment in natural language. Whether you’re tracking…
Why are glean agent runs triggered via Slack not included in Insights/Analytics? Can we please have this feature added as a lot of end users prefer using Glean in slack due to the obvious accessibility reasons. Having this would help us gauge the actual agent adoption.
Hello, we are using a glean agent to streamline support and promote self-service and only if those options don't then an action is shown to the user to submit a ticket. The functionality works great, but we are struggling to measure impact as Deflection Rate = (Unique chat sessions - Tickets issued)/Unique chat sessions.…
Would be great if we could have an "on this page" header section to click through content in assistant/agent output. The idea would be for users to be able to easily scroll through sections in the agent response, especially longer form/canvas responses.
Description My team has a Glean agent. My team can all run it successfully, but when I run it, it fails at this instruction: Use Glean Document Reader to load the reference document from Atlassian Could not access: <Atlassian document url> You may not have permission or it was recently deleted. What I have tried Verified…
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