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What actually drives Glean’s setup time, and how can teams make it smoother?
This is one of the most common questions that comes up early in rollout. Short version: when setup feels heavy, it is usually because the environment is heavy — not because someone is manually stitching Glean together from scratch. In most deployments, the real variables are identity, permissions, governance, and the…
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[Discussion] Glean Insights Page for Queries & Content
Hi Glean Community! I’m curious if any other orgs are eager to get deeper insights about what Glean users are searching for and the top documents/sources being accessed org-wide? We’re really missing this level of insight, as it’s difficult to know what content or answers to pin to which queries if we don't know what's…
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TIP: Improve Google Docs formatting
Quick tip: If you're struggling with formatting when you create a Google Doc, have the step convert the Markdown output to HTML before creating the Google Doc.
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Example: Loop Spreadsheets/CSV Rows Agent
During the process of trying to figure out how to get Loop actions to work with Google Sheets I created a super simple example agent to demonstrate functionality and give others a simple base to work off. I'm not sure if there's a better way. I would be interested in any feedback. Hopefully, it saves someone else some…
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Getting started with custom datasources in Glean
The Glean Indexing API provides a flexible way to bring content from internal tools, legacy systems, and other custom-built applications into the Glean search index. By using this API, organizations can surface information not available through native connectors and create a more complete, unified search experience for…
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How have others used Glean to optimize their customer operations experiences?
As our organization adopts Glean, I am interested in leaning on this community to better appreciate the myriad of ways in which other organizations have optimized the tool within their Customer Operations teams. This could include Customer Support, Call Center, Onboarding, Account Management, Professional Services- you…
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MCP 101: Extending Enterprise AI Context
Over the last year, a lot of people have gone from “What is MCP?” to wrestling with how to plug it into their real, messy company data. If that sounds familiar, this piece is for you. We’ll build things up from first principles—what LLMs and RAG actually do, then layer in MCP, follow a single query all the way through the…
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Can we get Coupa support?
Hello, it looks like a lot of us need Coupa support within Glean. I'd like to ask for this as a feature request!
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Excited to Join the Gleaniverse -- Looking for Your Lessons learned!
Hello Glean Community! Our company is thrilled to be partnering with Glean and gearing up to onboard the platform this year. We know that successful adoption comes from learning from those who’ve already walked the path, and this is where I would love help from the community. For those who have integrated Glean into your…
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Generate Slide Deck
I have an internal user who would like to be able to generate a PowerPoint slide deck based on a series of prompts and responses. Ideally a script for presenting the deck would also be generated
