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Gleaners, it’s happening again 👀 Glean:LIVE is coming Feb 17 @ 10AM PT , and this one’s all about putting your company context into action. We’re diving into how context-aware AI can: Act like an expert agent inside your workflows Close the AI adoption gap across teams Turn those “aha!” moments into company-wide impact If…
Is it possible to trigger the Glean Canvas experience as the output for an Agent run? If so, how do you do get the agent to trigger this experience every time it runs?
Hi Team, I’ve noticed a recurring pattern with these issues recently. When @glean is not explicitly tagged, Glean often either does not respond or does not trigger the proactive bot as expected. Additionally, question detection is not working reliably. While this functionality had known limitations earlier, the current…
I would like to search through my emails going back x amount of days or months to search for emails that I sent to a domain. Then I would like to have glean take that information and create a downloadable csv that includes the time, date, and subject of the emails that were sent. The issue is, Glean only returns 10 items.…
We are seeing a growing demand to be able to handle sensitive and/or legally privileged data in Glean. Today we don't allow this as the outputs could be used and if that included legally privileged data it could leak data where it should not be. You have recently added support for understanding things like m365 Purview…
It would be great could include additional tables from Service-Now that are relevant to end users' requests and assigned assets: sc_req_item: Although Glean does crawl in the sc_request table, more relevant data to the request resides in the sc_req_item table since it contains more details about each individual requested…
This would be an awesome thing to have to then be able to create scorecards, metrics, etc for technicians. Without it, we don't have enough information. Can we add the following to allow the Glean API to grab this information? sys_journal_field That's where all work notes and comments live for every table. Key fields:…
Is it possible to sync archived repositories in Glean? Since when a repository is archived, this attribute doesn’t seem to be reflected when searching. Is this a bug, or a feature that hasn’t been implemented yet?
Linear has started sending announcements about an upcoming changes to authentication for their API. I think that Glean will need to change the way authentication is handled for Linear connectors? Is that right? Is there anything we need to do to ensure our Linear connector keeps working?
Hi Team, Recently, during testing, we observed that when using “Filter Source” under Company Search, some folders that exist in Glean do not appear in the search results. These folders cannot be added using @<foldername> or by entering the folder name directly. To include them, the folder URL must be provided instead.
As our organization adopts Glean, I am interested in leaning on this community to better appreciate the myriad of ways in which other organizations have optimized the tool within their Customer Operations teams. This could include Customer Support, Call Center, Onboarding, Account Management, Professional Services- you…
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