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Hi Glean Community! I wish there was an easy way to allow our end users to categorizes agent they have built instead of having a Glean admin or Agent Moderator do it for them. This creates a lot of administrative overload for a fairly easy task that can be self serviced. We also don't want to allow everyone Agent Moderator…
Can someone explain to me when a search will use the live SOQL query vs pulling from the previously crawled Salesforce data?
Currently enabling Jira JQL integration is a per user setting. Can this be enabled globally so we end users don't have to enable it individually?
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Dear Team, I wanted to share some observations and feedback around Glean Canvas performance that I think could be helpful as the feature matures. We've been using Canvas fairly heavily for iterative drafting and refinement of longer documents, and it's genuinely a great fit for that workflow — the inline editing, version…
Hi all, I wanted to share a behavior we’re seeing with Glean Agent in Slack (Option C) and SharePoint permissions, and why it’s painful in day‑to‑day use. What’s happening (in simple terms) We have a Glean agent deployed in Slack that answers questions using content from SharePoint (HR / finance FAQs, policies, etc.). The…
Hi all, I’m looking for some help and design advice around a query agent that needs to work with data stored in an Excel/CSV file. Context The agent follows a simple three-step pattern: Trigger – user submits a query with some parameters. Analyse – the agent looks up values in a tabular dataset (originally an .xlsx, now a…
As per this document, the emoji will not show up for the proactive responses. https://docs.glean.com/administration/platform/embedded-integrations/slackbot/use-glean-in-slack/respond-in-slack-channels#post-response-communication We need to add support for emojis for the proactive bot responses. Need further help on this…
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