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Limited-edition swag and team competition at Glean:LIVE Dec. ‘25
Find out who on your team is the true Agent of Change at Glean:LIVE on December 10th! This is your last chance to gather the most audacious AI innovators in your network to join alongside you! When at least three people register through your referral link, you will earn a limited-edition Glean beanie. Want to spice up your…
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Fin Chatbot is now live across supported Glean sites!
🎉 Getting answers to your Glean questions is now much easier with our new AI-powered support chatbot! You can find it in the bottom right corner of all the following supported sites: The Gleaniverse (Here!) Help Center Developer Site Support Portal 🎫 If you have access to create tickets in the Support Portal (Zendesk -…
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[Feature Request] PagerDuty Connector Enhancements - "on-call" names
Internal tracking is FR-4422. Glean currently does not provide real-time “on-call now” names directly in Glean Chat; instead, you’ll need to use the provided links to view the most current on-call information. This limits the types of agents that can be built for this use case.
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[Feature Request] Support crawling of nested folder items in Freshservice
This is in reference to internal ticket FR-3427. The current integration with Freshservice doesn't support indexing nested folders. This would allow for the search/index and chat functionality to work with this content. Any direct use cases from customers is welcome!
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[Research - Feedback Requested!] We'd love your thoughts on Glean Homepage!
Do you use the Glean's Homepage today? Have improvement suggestions? Willing to share feedback on a few designs? Take our 20-minute, online AI-Moderated Study about Glean's Homepage, and earn $25! What to expect and what you'll need: This is an online AI-interview you may complete at your convenience, as long as spots are…
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Index Scorecards and Interview Details in Glean
We want Glean to let us pull up how many recruiter screens someone did + see what’s on a candidate’s scorecard. With the scorecard details, we can quickly summarize these in hiring committee meetings.
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Storing Chat Transcripts
Recommendations on storing Glean chat transcripts securely? I've had a few users ask for the ability to search through chats past the 30 day retention period. I'm curious what others have done regarding this.
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Excel edits
Any chance glean will offer the ability to make edits to excel files?
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Agent Organization
Is there currently a way to organize agents into categories by function, use, or subject matter?
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Automatically Update Salesforce Opps with Glean Agents
Hello Glean Community, I'm Harry, an Account Executive here at Glean. I recently ran an Agent workshop, and I wanted to drop a post to go in depth on the Agent that I went through on one of those sessions, and provide detailed instructions on how you all can recreate it. This Agent came about when my team had a Hackathon…
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[Feature Request] Add HSTS (HTTP Strict Transport Security) Support to Web Crawler
Description Currently, the web crawler does not support HSTS (HTTP Strict Transport Security) headers. This limitation prevents the crawler from successfully indexing websites that rely on HSTS to enforce HTTPS connections and manage HTTPS→HTTP redirects. As a result, sites that depend on HSTS for secure access may…
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Generate Slide Deck
I have an internal user who would like to be able to generate a PowerPoint slide deck based on a series of prompts and responses. Ideally a script for presenting the deck would also be generated
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Getting started with custom datasources in Glean
The Glean Indexing API provides a flexible way to bring content from internal tools, legacy systems, and other custom-built applications into the Glean search index. By using this API, organizations can surface information not available through native connectors and create a more complete, unified search experience for…
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Connector issues are inevitable
I’ve been supporting Glean at my company for well over a year now. Since we first implemented it in May 2024, Glean has evolved significantly, new features have been introduced, and many existing ones have become much more stable and robust. However, one thing has remained unchanged: the frequency of connector and indexing…
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AIOM Office Hours: RFP Assistant — Help Sales Teams Complete RFPs Faster
Join us on 11/4 at 1:00 PM PT to watch AI Outcome Managers (AIOM) Harry & Mike build an agent that accelerates RFP (Request for Proposal) responses, so sales teams can move from intake to submission with speed and accuracy. What you’ll see: How the agent ingests RFP questions and maps them to approved answers from your…
