Pick a topic to dive in and start chatting with peers and Glean employees.
Dear Team, I wanted to share some observations and feedback around Glean Canvas performance that I think could be helpful as the feature matures. We've been using Canvas fairly heavily for iterative drafting and refinement of longer documents, and it's genuinely a great fit for that workflow — the inline editing, version…
As per this document, the emoji will not show up for the proactive responses. https://docs.glean.com/administration/platform/embedded-integrations/slackbot/use-glean-in-slack/respond-in-slack-channels#post-response-communication We need to add support for emojis for the proactive bot responses. Need further help on this…
When an employee is celebrating a "birthday" or "work" anniversary, Glean is surfacing these events onto the employee homepage with a button to say "Congrats" when you click on that button it redirects to the local mail client. Need a feature to redirect to Gmail, as this is the company standard for customers, or atleast…
I would like to request a new feature for the Agent configuration: the ability for administrators and/or users to configure default values for certain Agent settings. Specifically, in our current usage: The LLM for “Plan and Execute” steps is always set to Auto by default. The memory management option is always set to…
Allow newly created Word and Excel files to open directly in the desktop application instead of a web browser. Currently, new files automatically open in the browser, even though local settings are configured to open Office files in desktop apps. This is a feature request to enable opening new files in the desktop…
Does Glean have Public API keys or request for private to integrate from AWS Bedrock agent to connect?
Would love to chat with others in customer success who are using glean agents to build customer journeys, prep for calls, and send post-call emails, mitigate risks, etc. Hoping to build some agents for my team to help streamline some of our day-to-day tasks. We use a mixture of Salesforce, Gong, and Gainsight to capture…
I would like to submit a feature request regarding PowerPoint generation. The PowerPoint generation feature in Glean is extremely useful, and I truly appreciate it. However, I am disappointed that only one template can currently be configured. In actual use, users may want to generate presentations based on different…
For agents that we attach to the Salesforce Service Cloud Glean component, it would be great if we could remove the "View agent setup" hyperlink, as this can be a point of confusion for users that only have the "Viewer" permission for an agent. While users with the "Viewer" position cannot actually change or overwrite…
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