We’re excited to have you as early testers! Deep Research is a new feature that helps users generate detailed reports that synthesize insights across your enterprise systems and the web.
Use Deep Research when your query needs comprehensive reasoning, cross-source synthesis, or strategic insights. Avoid using it for basic fact lookups. Glean Chat is better suited for those. Here are some top uses that customers have been finding success with:
Category | Example |
|---|
Track | Track all of the issues [Customer] faced with our product in the last month, including their current status. Look through data from Jira, Gong, and Slack. |
Learn | What has [Competitor] recently launched in [Feature area]? Review their blogs, marketing materials, and news releases. Recommend how Glean should respond. |
Analyze | Analyze [area] to uncover untapped opportunities for expansion or deeper engagement. Review Gong calls, Slack threads, and Salesforce activity for signs of feature requests, repeated usage patterns, or customer-led workarounds. Identify where customers are pushing the product beyond intended use. Recommend areas where we could invest to turn these signals into roadmap bets or upsell motions. |
Please refer to the admin guide and the user guide to learn more. Please free to post any questions or feedback that you have. We're early to work closely with you!
