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We are looking forward to an increase in the file upload limit.
File upload is an excellent feature because it can read text within images. However, there is currently a limit of up to 5 files and 64MB. We would like to specify more files, so we request an extension of this limit.
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Issue with “Copy message” formatting and lack of direct support channel
Hi team, When I click “Copy message” from the assistant and paste it into Slack, Google Docs, or elsewhere, the text is transferred with markdown formatting (### headings, * lists, link syntax). Since Slack and Google Docs don’t fully support this, the formatting often breaks — and in many cases, the links don’t appear at…
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Issues with Glean Extension while using it with Emails
There are few issues noted with the Glean Extension, especially with the Translate feature Often times, when you translate and press "replace", it still performs the "Insert" operation. If I translate to Spanish, I always get an additional line at the end of the body, which is something like ¿Te gustaría adaptar el tono o…
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Is possible to define Chat Name when using SDK?
I'm using Glean SDK renderChat() to render an Agent and it works. I'm able to send initial messages + store the chatId. But I notice that all chats are named with the Agent name. I would like to define it dynamically via code while rendering the chat or when it's created. Is it possible?
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Glean SDK - Is it possible to specify chat name or any custom identifier?
I'm using SDK to render an AI Agent in a JS. It's basically using the renderChat() function and it works well. Is there a way to specify a chat name while creating it? Or a custom identifier like "external_id" (something like that)? I also checked the REST API documentation and didn't find a way to set chat name or…
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Getting error message when creating an Agent
I created an agent using the natural language build option. Then, the following error message was displayed. Something went wrong on my end, so I couldn't generate a response. Let's try that again, and if it keeps happening, reach out to your admin for help. Request ID: 0eb1cc485e393bb4d0efd51855d88957
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Connecting ClickUp as a data source using MCP?
Has anyone tried to connect ClickUp to Glean as a data source via MCP or some other method? We'd like to be able to index/search ClickUp from Glean, but aren't sure how to tackle since it isn't a native connector.
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Next-Gen Assistant UI - Why allow the toggle after the first chat.
If a user uses the toggle to switch between "Search the web" and "Use company sources" in their initial prompt, that selection applies to every response in the conversation, even if they change their selection in a follow up prompt in the thread. Since the initial selection sticks for the entire thread, why not remove the…
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Show what Glean is thinking as it works through creating a response
Currently, when Glean Assistant is processing a response, users only see a generic loading animation. This can sometimes lead to confusion, making it appear as though the software is unresponsive or hung. In contrast, other models such as ChatGPT, Gemini, Claude, and Grok provide transparency by showing the steps they're…
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Show what Glean is thinking as it works through creating a response
Currently, when Glean Assistant is processing a response, users only see a generic loading animation. This can sometimes lead to confusion, making it appear as though the software is unresponsive or hung. In contrast, other models such as ChatGPT, Gemini, Claude, and Grok provide transparency by showing the steps they're…
