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Agent Pause for Input Function
The lack of a pause function in Agent Builder is a significant limiting factor in creating advanced Agents. Currently, the agent tool operates as a single shot, and there is no way to allow the agent to solicit further information in a structured way that can be used to refine the next sequence of actions. Instead of…
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Content Generation
When will Glean have the ability to create charts, images, graphics, etc. ?
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Glean Desktop - Add MCP Support
It would be great if the Glean Desktop app supported MCP tools. I've been using this stand-alone desktop UI - and have it connected to a Glean MCP I wrote and am really enjoying it.
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Glean Agent Design Pattern - Collect and Create
Design patterns help when trying to quickly implementic agentic use cases. I call this design pattern "Collect and Create". The fundamental use case is that some amount of information needs to be collected first, and then something (e.g., report, Jira ticket, Slack post) gets created afterwards. The user starts by posting…
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Implement Automatic Draft Saving in Glean Chat
Problem: Currently, Glean Chat does not automatically save drafts of messages being composed. If a user starts typing a prompt and then switches to a different chat, for instance to copy a piece of information, their unsent message in the original prompt is lost. This leads to a frustrating user experience, potential loss…
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Analytics - Add unique chat sessions to agents
Hello, we are using a glean agent to streamline support and promote self-service and only if those options don't then an action is shown to the user to submit a ticket. The functionality works great, but we are struggling to measure impact as Deflection Rate = (Unique chat sessions - Tickets issued)/Unique chat sessions.…
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Weekly Updates Agent
As a team gets larger, weekly updates get much longer. I was finding myself spending a lot of time looking at all the different functions' updates for the week and what was being worked on the following week. So I built an agent. What it does is: Scans through our update channel in Slack to summarize all updates posted…
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5 ways AI in retail helps teams save time and simplify work
From my work with retailers, I see below are the top five ways retailers are seeing value form AI. 1. Deliver faster, more personalized customer service 2. Build a seamless, AI-powered omnichannel journey 3. Cut onboarding and training time in half 4. Turn insights into action with less friction 5. Streamline operations…
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How can restaurants use AI to help both frontline and corporate workers?
The restaurant industry, especially quick service restaurants are early adopters of AI solutions. From drive through experience, to menu design and marketing, the restaurant industry are leading the charge in Gen AI adoption. This blog talks about some interesting use cases: Territory managers can quickly look up sales…
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Vision Models
A lot of our Confluence documentation contains images, often with formulas or graphs/charts/etc. Being able to extract information from images would be beneficial
