From my work with retailers, I see below are the top five ways retailers are seeing value form AI.
1. Deliver faster, more personalized customer service
2. Build a seamless, AI-powered omnichannel journey
3. Cut onboarding and training time in half
4. Turn insights into action with less friction
5. Streamline operations and modernize legacy systems
Do you agree? As a shopper, what are some other ways you've seen retailers use AI for? https://www.glean.com/blog/ai-in-retail-transformation