The restaurant industry, especially quick service restaurants are early adopters of AI solutions. From drive through experience, to menu design and marketing, the restaurant industry are leading the charge in Gen AI adoption. This blog talks about some interesting use cases:
https://www.glean.com/blog/ai-for-restaurants
- Territory managers can quickly look up sales performance, pricing trends, and campaign results by region. With instant access to this data, they’re able to support stores more effectively and make faster decisions without sorting through multiple dashboards.
- Marketing teams use generative AI to create seasonal or localized promotions. By pulling from previous campaign assets, brand guidelines, and performance data, they can deliver relevant, on-brand content without starting from scratch.
- IT teams reduce downtime by enabling self-service access to troubleshooting steps and frequently asked questions. When escalations are needed, engineers can gather context from tickets, documentation, and chat history to resolve issues quickly and limit disruptions.
- Franchisees gain access to centralized portals with policies, training guides, and marketing materials. This helps them stay aligned with corporate standards and reduce the back-and-forth typically required to find the latest resources.
What AI powered experience have you seen as a diner recently? 🍔
