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Image quality drops when copying Excel chart to Outlook via agent
Hi Everyone, I’m trying to achieve the following: I have an Excel file with data in one sheet and a chart (image png format) in another sheet I want my agent to copy the chart as-is (same quality) from Excel Then paste/embed it into an Outlook draft When I run this in Glean (chat window), the chart image looks clear.…
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Request to add the option to re-generate auth tokens from the admin console.
Hi Team, We have a request to add an option or a UI button for the actions via which the specific action should have the option to delete the current tokens and re-generate the new tokens for that action.
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Feature Request: Add OCR support for image-only PDFs in Glean
Current behavior: When a carrier uploads a driver’s statement as a scanned PDF (no text layer), Glean displays the pages but cannot expose selectable text; it returns an error that text is “stored in a non-standard, encoded way” and that OCR is not available. Impact: For arbitration cases, I must quote exact language from…
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Glean Slack app intermittently does not respond or acknowledge questions when mentioned with @glean.
We are seeing an intermittent issue where the Glean Slack app does not respond at all when invoked with @glean in Slack. In these cases: There is no visible acknowledgement (no “Thinking…” / thread reply / error message). The message appears to be ignored, even after waiting several minutes. Retrying the same prompt…
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Make Slack Option C follows With SharePoint Permissions at document/folder level
Hi all, I wanted to share a behavior we’re seeing with Glean Agent in Slack (Option C) and SharePoint permissions, and why it’s painful in day‑to‑day use. What’s happening (in simple terms) We have a Glean agent deployed in Slack that answers questions using content from SharePoint (HR / finance FAQs, policies, etc.). The…
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Re-use Sub-Agents within an Agent
There are times where you have crafted a sub-agent that fits along different branches within your agent's logic, but currently there's no way to copy that sub-agent and re-use it. Is this a feature customers would like to see? Comment and react for increased visibility
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Live SOQL Query vs Crawled Data
Can someone explain to me when a search will use the live SOQL query vs pulling from the previously crawled Salesforce data?
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Canvas performance and reliability when working with large model drafts
Dear Team, I wanted to share some observations and feedback around Glean Canvas performance that I think could be helpful as the feature matures. We've been using Canvas fairly heavily for iterative drafting and refinement of longer documents, and it's genuinely a great fit for that workflow — the inline editing, version…
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Request for Emoji Support and Enhancements in Proactive Slack Bot Responses
As per this document, the emoji will not show up for the proactive responses. https://docs.glean.com/administration/platform/embedded-integrations/slackbot/use-glean-in-slack/respond-in-slack-channels#post-response-communication We need to add support for emojis for the proactive bot responses. Need further help on this…
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Issue while working with an Agent
Hello Everyone, I’m facing an issue with the agent I created to convert Excel files into the PowerPoint template. Currently, the agent is saving the generated PowerPoint file to a different location where I do not have access. As a result, I am unable to view or validate the output file after execution. Could you please…
