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How to create a support account?
Hi all, I'm an administrator for a Glean setup, I have a community account, but support tickets for this will likely be going through me. There is no option to create a support account, and if I try and use my community accounts email and password it says Email address / password combination is incorrect, try again or get…
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Meet the community and come say hi 👋
Hi everyone! 👋 I’m Colleen, Glean’s Community Manager, joining you from our HQ in California! I’ve been a Glean customer for a little while now, and I’m so excited to bring that perspective into this role as we grow our community together. I can’t wait to see what we’ll create—whether it’s brainstorming ideas, supporting…
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Gleaniverse Badging & Ranks
Welcome to the Glean Crew! Or as we like to call it… Grew! Everyone in our community has the ability to gain badges and points to make you a top Grew member! Make your profile look spiffy, participate actively in the community, and become a top leader to gain rewards. We will give out badges to showcase your achievements…
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How to use the community
Welcome to the Glean online community! We're excited to have you join our vibrant community—your go-to space for upskilling, collaboration, and achieving exceptional results with Glean. Follow the steps below to make the most of your experience: ✅ Sign up & sign in Register with your work email to stay up to date on the…
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Community Guidelines
Welcome Gleaners 🥳 A few notes before we get started: Make it professional and kind 🫶 Everyone in this group is here for a different purpose and brings their own unique skillset. We want to hear your opinions and expertise but make it kind as there are no stupid questions. We are all here to learn something new and build…
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Please Read Before Posting
This is an example of a 'rules' discussion, laying out expected behaviour for new users who join the community. Customize it to suit your specific needs, or write your own rules completely from scratch! This community has been created so that you can exchange ideas, converse and meet others who share a common interest.…
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Getting the most out of this forum
Here are some tips and tricks for using this forum: * Use the reactions. These let you share how you feel about other’s comments. The most liked content shows up on the Best Of page. * Mention others. Put an @ symbol before the username to mention someone. They’ll get notified when you do. * Update your notification…
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How to start a great discussion
Thank you for starting new discussions and asking questions. The more you contribute, the better this forum becomes. Here are a few tips to help you create great discussions: * Make the discussion title or question as descriptive as possible. A good discussion title is a short preview of your post and is what gets people…