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Multi-modal support in Glean chat and agents
Hi Glean team 👋 Can you share where multi-modality is on the Glean roadmap? Multi-modal inputs (like images) have been supported in ChatGPT for over two years, and many users (myself included) are now accustomed to pasting screenshots or images directly into LLM applications. In ChatGPT, I believe this is common partially…
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Agent observability and evals
We are a couple of months post-launch with Glean and are focused on creating truly useful and reliable agents across the company. We rely heavily on the Agent Builder to optimize our agents. I really like the recently added Debug Mode, which provides much more visibility into agent runs as part of the Preview experience,…
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[Feature Request] Option to Display Team Name as Agent Creator (Author)
Enable admins to select and display a team or group name as the creator (author) of an agent, instead of an individual user. This improves clarity of ownership, supports official branding, and aids in organizational transitions if team members leave or change teams Customer Use Case(s): Organizations want agents to reflect…
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Force-Index Content
When building new agents to be used as Slack bots, I always create a new Slack channel to test the agent/bot. Slack channel indexing often takes multiple hours or more than a day sometimes, so this effectively fully blocks me from being able to proceed with testing/development, which is frustrating. It would be awesome if…
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[Feature Request] WebSDK | Removal of Agent creator name | Hide option for + and disclaimer
We’re hearing from users that they’d appreciate more flexibility in the WebSDK to streamline the experience and respect privacy. Specifically, they’d like the ability to: Remove the agent creator name from the agent to keep the experience neutral and privacy‑friendly. Hide the + option in the user query input to disable…
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Utilizing Glean to improve efficiency and accuracy in Zuora sub ledgers
Hello, I'm interested to hearing about the experience that someone has with utilizing glean in conjunction with Zuora sub ledgers from the finance/rev rec perspective. Whether that be custom reports that a finance org has found helpful, standard KPIs, or exception/error reporting. Just trying to get some ideas, thank you!
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Integrate Glean Agents with Microsoft Teams
Can we get the ability to integrate our Glean Agents directly into Microsoft Teams Chats and Channels, like they can with Slack Channels? This would help users access the agent in the flow of their work.
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Projects, Agents, and Picking Up Where You Left Off
Is there a ChatGPT Projects equivalent in Glean or a method to achieve something similar? Agents have been great for evolving chat into a repeatable execution. However, I've been seeing more traction with the want for an agent/chat to go through ideation sessions. ChatGPT has a project feature where it organizes a…
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Enable ChatGPT projects feature for Glean chats.
ChatGPT projects feature https://help.openai.com/en/articles/10169521-projects-in-chatgpt Organizing chats and contents into groupings of folders would be high value. Imagine we have a specific Agent chat - the user may want to 'save' and carry on a conversation. Right now the chat experience is very linear and difficult…
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Agent Pause for Input Function
The lack of a pause function in Agent Builder is a significant limiting factor in creating advanced Agents. Currently, the agent tool operates as a single shot, and there is no way to allow the agent to solicit further information in a structured way that can be used to refine the next sequence of actions. Instead of…
