Feedback and Ideas

And closely related SOC/IOA workflow tables

Our Cloud IOA / SOC teams work mainly out of 

Without these tables in Glean, AI‑assisted Tier 1 / Tier 2 triage only sees part of the picture and analysts must keep jumping back into ServiceNow.

Making these tables first‑class in the connector (with normal ServiceNow permissions and record links) would let agents help with 

 while still respecting existing access controls.

[Feature Request]; ServiceNow SOC/IOA & Catalog Task Support

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