Feedback and Ideas

 files as a supported upload type, parse the email body and attachments, and allow the content to be used as context in chat (similar to PDF, Word, and other supported docs).

 that contain critical business context (approvals, requirements, incident details, etc.).

Manually convert emails to PDF or another supported format, or

Rely on Outlook indexing only (which doesn’t help when they have standalone 

 exports or samples for troubleshooting).

Reduce friction for users who save/export emails from Outlook or other systems.

Make it easier to share representative email examples with Glean (e.g., for troubleshooting, classification, or analysis in chat).

Support .eml and .msg file types in assistant and agent

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