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 When a carrier uploads a driver’s statement as a scanned PDF (no text layer), Glean displays the pages but cannot expose selectable text; it returns an error that text is “stored in a non-standard, encoded way” and that OCR is not available.


 For arbitration cases, I must quote exact language from driver statements in my rulings. When a statement is image-only, I am forced to manually retype the needed passages, which is time-consuming and error-prone.


When Glean detects an image-only PDF, automatically run OCR in the background (or on demand) to create a text layer.

Select, copy, and paste text from the OCR result, and

Search within the document using the OCR text.


 This would significantly reduce time spent on each arbitration, lower transcription errors, and make it easier to include precise quotations from driver statements in rulings.

Feature Request: Add OCR support for image-only PDFs in Glean

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