Unblock and Optimize discussion tomorrow!

Gleanie Kat · 2025-07-29T16:17:00+00:00

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Hi Gleaners,

This is a friendly reminder that we have our very first office hours with the Support Team tomorrow. This will be a great way to get live help from some of our amazing support team members. We'll also cover support ticket best practices and some questions we've seen in the Gleaniverse. Hope to see you there!

https://community.glean.com/events/34-office-hours-unblock-optimize-live-troubleshooting-support

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Colleen Stimola

@BETA_CommunityHelper is there a recording for this?

sgayathri

Two requests @Gleanie Kat:

Can you publish recordings when you're done?
Can you organise some events during Eastern Hemisphere friendly times? I know you have an awesome team in India. It'll help those of us who can't function after 7pm.

Colleen Stimola

Hi @sgayathri!

You can review the recording here 😃
We will work to offer more availability in multiple timezones as we grow but right now, the community team is still very lean

Let me know if I can help with anything else!

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