How have others used Glean to optimize their customer operations experiences?

lindseybaron · 2025-05-14T21:32:11+00:00

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As our organization adopts Glean, I am interested in leaning on this community to better appreciate the myriad of ways in which other organizations have optimized the tool within their Customer Operations teams. This could include Customer Support, Call Center, Onboarding, Account Management, Professional Services- you name it. Anyone out there open to sharing some quick wins with us as we adopt and expand our footprint with Glean?

Thanks,

Lindsey

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Gleanie Kat

We have a great example around a Call Center use case here:

https://www.youtube.com/watch?v=cZeDJj1Y4n8.

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