Description My team has a Glean agent. My team can all run it successfully, but when I run it, it fails at this instruction: Use Glean Document Reader to load the reference document from Atlassian Could not access: You may not have permission or it was recently deleted. What I have tried * Verified all other team members can run this agent with no problems * Tried in incognito mode * Tried with a different browser * Our Glean admin ended my session and I restarted a new session * https://app.glean.com/settings/datasources > Added an API token to the Confluence data source so the tile now shows as "connected" Desired outcome I believe I fall into the "You may not have permission" category, but the error message does not tell me which specific permission I do not have. For a long-term solution, I would like if the error described which permission I do not have. For a short-term solution, I would like to know if anyone has suggestions on other permissions adjustments I can make in my Glean settings.

Could not access: <atlassian>; You may not have permission or it was recently deleted.

My team has a Glean agent. My team can all run it successfully, but when I run it, it fails at this instruction:

Use Glean Document Reader to load the reference document from Atlassian

Could not access:

<Atlassian document url>

You may not have permission or it was recently deleted.

Verified all other team members can run this agent with no problems
Tried in incognito mode
Tried with a different browser
Our Glean admin ended my session and I restarted a new session
https://app.glean.com/settings/datasources > Added an API token to the Confluence data source so the tile now shows as "connected"

I believe I fall into the "You may not have permission" category, but the error message does not tell me which specific permission I do not have.

For a long-term solution, I would like if the error described which permission I do not have.

For a short-term solution, I would like to know if anyone has suggestions on other permissions adjustments I can make in my Glean settings.

Glean Agent

Support

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