We are seeing an intermittent issue where the Glean Slack app does not respond at all when invoked with @glean in Slack. In these cases:
- There is no visible acknowledgement (no “Thinking…” / thread reply / error message).
- The message appears to be ignored, even after waiting several minutes.
- Retrying the same prompt sometimes works later, which suggests intermittent failures rather than a permissions issue or bad command.
The behavior is inconsistent: some @glean mentions work as expected, while others in the same workspace and similar channels receive no response.
