Pick a topic to dive in and start chatting with peers and Glean employees.
Would be great if we could have an "on this page" header section to click through content in assistant/agent output. The idea would be for users to be able to easily scroll through sections in the agent response, especially longer form/canvas responses.
Description My team has a Glean agent. My team can all run it successfully, but when I run it, it fails at this instruction: Use Glean Document Reader to load the reference document from Atlassian Could not access: <Atlassian document url> You may not have permission or it was recently deleted. What I have tried Verified…
We’re kicking off this month’s drop with a big update to Glean Agents that helps them take on more of the real work across your tools. With 100 native actions now available, agents can move work forward across systems like Jira, Confluence, Salesforce, GitHub, and Google all grounded in your company’s permissions and…
I would like to request an improvement to how Glean Insights handles data for users who have left the company (i.e., whose accounts have been deprovisioned). As far as I understand, the current behavior is: In the OVERVIEW section of Insights, metrics for deprovisioned / departed users are completely excluded In CSV…
As our organization adopts Glean, I am interested in leaning on this community to better appreciate the myriad of ways in which other organizations have optimized the tool within their Customer Operations teams. This could include Customer Support, Call Center, Onboarding, Account Management, Professional Services- you…
Many organizations have a security policy to retain data for only a certain period of time. By default the slack connector retains data for 2 years. As a glean admin, I would not know this setting is a problem until I am affected by it. If the retention policy was a field on the connector setup, it would be obvious to me…
Any chance glean will offer the ability to make edits to excel files?
Users are trying to build workflows that inform users of updates over email which may be derived from the workflow Today, the Glean send email action only supports sending mails to the user running the agent, meaning this will not work Limitations Documented here: https://docs.glean.com/agents/actions/glean/email Are we…
Over the last year, a lot of people have gone from “What is MCP?” to wrestling with how to plug it into their real, messy company data. If that sounds familiar, this piece is for you. We’ll build things up from first principles—what LLMs and RAG actually do, then layer in MCP, follow a single query all the way through the…
Are there plans to support uploads of image files and video files in the indexing API? https://developers.glean.com/api-info/indexing/documents/supported-mimetypes
Create an Idea post and tag it Feedback and Ideas so the community can upvote and our product team can prioritize it.
