Enable admins to select and display a team or group name as the creator (author) of an agent, instead of an individual user. This improves clarity of ownership, supports official branding, and aids in organizational transitions if team members leave or change teams
Customer Use Case(s):
- Organizations want agents to reflect collective ownership and responsibility, making it less personal and more representative of a business unit.
- Ensures continuity and clarity if team personnel changes.
- Team-based ownership helps users know who to reach out to and increases credibility/trust.
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