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[Discussion] Glean Insights Page for Queries & Content
Hi Glean Community! I’m curious if any other orgs are eager to get deeper insights about what Glean users are searching for and the top documents/sources being accessed org-wide? We’re really missing this level of insight, as it’s difficult to know what content or answers to pin to which queries if we don't know what's…
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Improve Glean Chat UX with renameable titles and chat grouping
Hi Glean team, We have been using Glean Chat heavily at Amanotes and it has become a key part of our daily workflow. While it works very well overall, we have run into some usability limitations when managing a large number of chats. I would like to propose two related feature requests, with rename as the higher priority:…
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Excited to Join the Gleaniverse -- Looking for Your Lessons learned!
Hello Glean Community! Our company is thrilled to be partnering with Glean and gearing up to onboard the platform this year. We know that successful adoption comes from learning from those who’ve already walked the path, and this is where I would love help from the community. For those who have integrated Glean into your…
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Glean AI Chat improvements - Context, Relevancy, Search for chats, etc
I wanted to share a few points where Glean AI Chat could be improved: Glean often struggles to maintain context across longer conversations. It tends to forget earlier messages, requiring me to resend the same data or re explain the situation. When the conversation becomes lengthy or contains detailed information, the tool…
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Agents - Advanced Tips & Tricks | Deck + Playbooks!
Hi All! Sharing the material we covered during the "Advanced Agents" Session. Materials below: PRESENTATION: https://docs.google.com/presentation/d/1Z5W_YwJeIAteRysRbyIN0Kew5HTF6IVHAUHAfVs6TtQ/edit?slide=id.g37634299f86_0_0#slide=id.g37634299f86_0_0 Overall Value Realization Playbook…
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The key to broader AI adoption?
I recently listened to this chat that @EmptySea shared around 'Building an AI mindset to drive adoption', and as someone whose had similar conversations with dozens of different leaders throughout the course of building out Glean's community & customer marketing functions, I'd say this is a must-listen, because he nailed…
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Do you use AI tools (outside of ChatGPT or Claude) in your personal life?
I find that picking up AI in my personal life has made it easier to think about how to use it at work (whether or not its the same tool or something different). It's kind of like using AI tools and understanding their limitations as a skillset.
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Challenges in scaling AI solution
What challenges have you faced in scaling AI solutions like Glean in your company
