Hi Glean Community! I’m curious if any other orgs are eager to get deeper insights about what Glean users are searching for and the top documents/sources being accessed org-wide?
We’re really missing this level of insight, as it’s difficult to know what content or answers to pin to which queries if we don't know what's commonly being searched. And, it’s impossible to identify knowledge gaps or inaccuracies within our enterprise knowledge graph unless users manually report them. Without this insight, we’re making educated guesses vs. data-driven content- and knowledge-targeting decisions.
Are you struggling with this gap in insights? Has anyone found a way around this?
