Organizations using the Glean Browser Extension require enhanced controls to ensure compliance with internal security and privacy policies, especially when referencing content from internal web applications or pages that may contain sensitive or personally identifiable information (PII). The following capability is requested:
- PII Guardrails: Implement automated guardrails to detect and prevent PII from being sent to LLMs when users utilize the "Reference current page" feature in the browser extension.
Components:
Extension, Security, Admin Console
Urgency:
Important
Customer Use Case(s):
- Security and compliance teams need to ensure that no PII or sensitive internal data is inadvertently sent to LLMs via the browser extension.
Business Impact to Glean and/or Customer:
- Reduces the risk of unintentional exposure of sensitive or regulated data to LLMs, supporting compliance with privacy and GenAI acceptable use policies.