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Report on prompts and search terms used
The biggest ask from our internal partners is around metrics. Can we get the ability to report on the different prompts submitted to a particular agent, as well as the different queries submitted across general chat/search for a given timeframe? Not necessarily tied to users, as I realize that could pose privacy issues.…
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Sharepoint Document Library Metadata
I'm trying to confirm if and how to get metadata columns in a sharepoint document library to be used by Glean when indexing. Here is an example use case - you have a Contracts Document Library and for this document library, you have extra metadata columns - like Region, Office, Industry that are not a part of the document…
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[CLOSED] Call for Beta Participants: Limited Spots — 2-Week Glean Search & Chat UI Program
Glean is inviting select customers to join a limited, two-week Beta program to test a new Search & Chat UI feature. We’re looking for organizations with 4–5 end users interested in trying out this feature and sharing their feedback on usability and performance. Feedback will be gathered through usage logs, surveys, and a…
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Shared Mailboxes/Calendars
Will Glean eventually have the ability to access content from shared mailboxes/calendars? Why is this a current limitation?
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[Feature Request] Persist per-user default filters across sessions (Search and Chat)
The Chat and Search filters applied by users aren’t sticky/persistent at this stage. This is resulting in users applying filters before they use Glean to Search or Chat, which is increasing friction. This feature request is to propose that individual users in an instance be allowed to save defaults for Search and Chat…
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Can sort by updated/published date be incorporated into all out of the box connectors?
Being able to sort by updated or published date seems to be a common request for our users. For example, when searching for tickets via the ServiceNow connector using a keyword, being able to sort to recency could be extremely helpful for a user to find the correct item they're looking for. Is there a particular reason…
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Q&A while staying in a collection
I'm new to Glean so forgive me if this question has been covered. How can I get Glean to reference a collection and produce an answer from that collection, then any subsequent questions will only include that collection, exclude anything else where in the data ingestion? Here i would like it to stay within the collection…
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Asana Connector: Portfolio search + richer Project summaries in Chat - feedback wanted
We’re evaluating two enhancements and want your input to help prioritize. What we’re exploring: 1) Index Asana Portfolios in Glean search Find portfolio‑level work alongside projects and tasks, and filter by status, owners, and custom fields. 2) Richer Chat summaries for Asana Projects Paste a Project URL and get a concise…
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Use app:salescloud or app:servicecloud to filter Salesforce content
To filter Salesforce content for search, you should use only the datasource filters that appear in the Glean search bar dropdown after typing app:. Depending on your connector setup, you may see app:salescloud, app:servicecloud, or both. Select the option(s) shown—do not manually type or paste filters that do not appear in…
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<Github> Support Assignee Filter to object type Issue
There is no “Assignee” facet which can be checked/ unchecked for Github. Internal Reference: EN-296259
