-
Grafana Integration
Hi everyone, We’re exploring whether it’s possible to connect Glean with Grafana, so that we can enhance our monitoring and data visualization capabilities. Goal: Enable search of Glean knowledge (docs, runbooks, tickets) directly inside Grafana dashboards. Current Status: I haven’t found any official or…
-
Servicenow Workspace Glean Integration - Servicenow citations opening in Core UI instead of Workspac
Any Servicenow-related source citation within SOW Embedded Integration, when clicked it redirects you over Servicenow core UI or Service portal instead of opening within SOW. This happens everywhere for any servicenow related citation (OOTB Agents/Chat/Search). I'm expecting Servicenow-related citations to opens as tab…
-
Servicenow Workspace integration - Add Interaction and Problem as record capable to run Glean
Re: Supported Objects SOW embedded integration works on more than just Incidents. According to the documentation, it supports: incident sn_customerservice_case sn_hr_core_case Plus any objects derived from these "Derived objects" means custom tables that extend one of those three base tables. The issue we see with…
-
Glean Search Sources on Servicenow Workspace integration
Glean for Servicenow Workspaces should also include a settings to allow customers to edit the OOTB Search experience. What Tier 0/Tier 1/Tier 2 Support Teams needs does not necessarily coincide with the whole company needs in terms of enterprise search.
-
Has anyone written a custom connector to ingest data from common sales tools into Glean?
We have made use of many of Glean's available prebuilt data connectors like Slack, Jira, Asana, Miro, and Google Workspace. We see value in connecting some of our core sales tools like Chorus, Gainsight, Outreach, and LinkedIn Navigator, but there are no prebuilt Glean connectors for these applications. We are…
-
Glean @ Microsoft Ignite 2025 - IT Demo!
Hello Glean Community, I’m Ameya Ganpule, a Product Marketing Manager here at Glean. We recently attended Microsoft Ignite, and I wanted to share a demo Agent we built for the event to highlight how well Glean works with the Microsoft ecosystem. We started with an IT workflow that would touch multiple applications, surface…